Frequently Asked Questions

Returns and Exchanges

Do you accept returns or exchanges?

All sales are final. We do not accept returns or exchanges.

What if my order arrives damaged, defective, or incorrect?

Please email wafflesandwags@yahoo.com within 7 days of delivery. Include your order number and clear photos of the issue. We’ll review the request and, when appropriate, provide a replacement or refund.

Are shipping charges refundable?

Shipping charges are non-refundable except where required by law.

Contact

How can I contact you?

Email wafflesandwags@yahoo.com. We’ll get back to you during business hours, Monday through Friday, 8 AM–5 PM.